Questions
Do my crew have to pay?
No. Crew and guests use every trip they're invited to for free, always.
Does it really work without signal?
Yes. Everything you add is saved on the phone and sent when it finds a signal. Paying for a plan and the AI menu planner need a connection.
Do I need to download an app?
No. SailStar opens in the browser and can be added to the Home Screen, where it works like an app.
What does the free first trip include?
Everything, including the deposit, the signed PDFs and the AI menu planner. It counts as used once the trip has a second person or a first cost.
Who can pay for a Trip Pass?
Anyone on board. By default it goes into the kitty as a shared cost, so each person pays their part.
What happens to my trips if I stop paying?
Nothing is lost. A trip that had the skipper tools keeps them, and every past trip stays readable and exportable.
Who sees my passport details?
Only you and the skipper. They're encrypted and deleted 30 days after the trip, unless you keep them in your own account.
Which languages does it speak?
English, German, French, Spanish, Italian, Dutch, Polish, Croatian, Greek, Turkish, Ukrainian and Russian.
Can I delete my account?
Yes, from Profile, along with your data. You can export your data first.